{"id":27050,"date":"2026-03-11T07:32:38","date_gmt":"2026-03-10T22:32:38","guid":{"rendered":"https:\/\/lire.co.jp\/media-bizdev\/column4\/cs-marketing-outsourcing-top5\/"},"modified":"2026-03-11T07:32:38","modified_gmt":"2026-03-10T22:32:38","slug":"cs-marketing-outsourcing-top5","status":"publish","type":"column4","link":"https:\/\/lire.co.jp\/media-bizdev\/column4\/cs-marketing-outsourcing-top5\/","title":{"rendered":"BPO\u30fb\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u5f37\u3044\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e5\u9078\u30102026\u5e74\u6700\u65b0\u3011"},"content":{"rendered":"

BPO\u30fb\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u3067\u306f\u3001\u8907\u6570\u306e\u696d\u52d9\u9818\u57df\u306b\u307e\u305f\u304c\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u8a34\u6c42\u3084\u3001\u6f5c\u5728\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u5927\u304d\u306a\u8ab2\u984c\u3067\u3059\u3002\u672c\u8a18\u4e8b\u3067\u306f\u3001\u696d\u754c\u7279\u6709\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u8ab2\u984c\u3092\u7406\u89e3\u3057\u3001\u6226\u7565\u7acb\u6848\u304b\u3089\u5b9f\u884c\u307e\u3067\u4e00\u6c17\u901a\u8cab\u3067\u652f\u63f4\u3067\u304d\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u30925\u793e\u53b3\u9078\u3057\u3066\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\u5c0e\u5165\u4e8b\u4f8b\u3084\u8cbb\u7528\u76f8\u5834\u3001\u9078\u3073\u65b9\u306e\u30dd\u30a4\u30f3\u30c8\u307e\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n

BPO\u30fb\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u5411\u3051\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306e\u57fa\u672c<\/h2>\n

BPO\u696d\u754c\u7279\u6709\u306e\u9867\u5ba2\u30cb\u30fc\u30ba\u3068\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u8ab2\u984c<\/h3>\n

BPO\u30fb\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u306f\u3001\u4eba\u4e8b\u3001\u7d4c\u7406\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u8907\u6570\u306e\u696d\u52d9\u9818\u57df\u306b\u307e\u305f\u304c\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u5404\u696d\u52d9\u9818\u57df\u3067\u6c42\u3081\u3089\u308c\u308b\u5c02\u9580\u6027\u304c\u7570\u306a\u308b\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u4fa1\u5024\u3092\u6f5c\u5728\u9867\u5ba2\u306b\u5206\u304b\u308a\u3084\u3059\u304f\u8a34\u6c42\u3059\u308b\u3053\u3068\u304c\u5927\u304d\u306a\u8ab2\u984c<\/strong>\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u7279\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u53ef\u8996\u5316\u304c\u96e3\u3057\u304f\u3001\u5c0e\u5165\u524d\u306b\u9867\u5ba2\u304c\u5177\u4f53\u7684\u306a\u52b9\u679c\u3092\u30a4\u30e1\u30fc\u30b8\u3057\u306b\u304f\u3044\u70b9\u304c\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u306b\u304a\u3051\u308b\u969c\u58c1\u3067\u3059\u3002\u4f01\u696d\u306e\u30b3\u30a2\u696d\u52d9\u306b\u76f4\u7d50\u3059\u308b\u91cd\u8981\u306a\u30d7\u30ed\u30bb\u30b9\u3092\u9810\u304b\u308b\u3068\u3044\u3046\u6027\u8cea\u4e0a\u3001\u4fe1\u983c\u6027\u3084\u5b9f\u7e3e\u306e\u8a34\u6c42\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n

\u9577\u671f\u5951\u7d04\u524d\u63d0\u306eBtoB\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u306f\u3001\u610f\u601d\u6c7a\u5b9a\u30d7\u30ed\u30bb\u30b9\u304c\u8907\u96d1\u3067\u3001\u8907\u6570\u306e\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u304c\u95a2\u4e0e\u3057\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u306f\u3001\u3053\u3046\u3057\u305f\u696d\u754c\u7279\u6709\u306e\u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u7406\u89e3\u3057\u305f\u6226\u7565\u7acb\u6848\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n

\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u4f01\u696d\u306b\u6c42\u3081\u3089\u308c\u308b\u6226\u7565\u7acb\u6848\u3068\u5c55\u793a\u4f1a\u6d3b\u7528<\/h3>\n

BPO\u696d\u754c\u3067\u306f\u3001\u696d\u754c\u5b9f\u7e3e\u3092\u6d3b\u304b\u3057\u305f\u5dee\u5225\u5316\u6226\u7565\u306e\u91cd\u8981\u6027\u304c\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u7af6\u5408\u4ed6\u793e\u3068\u306e\u9055\u3044\u3092\u660e\u78ba\u306b\u793a\u3057\u3001\u81ea\u793e\u306e\u5f37\u307f\u3092\u52b9\u679c\u7684\u306b\u4f1d\u3048\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n

\u5c55\u793a\u4f1a\u3084\u30bb\u30df\u30ca\u30fc\u3092\u6d3b\u7528\u3057\u305f\u30ea\u30fc\u30c9\u7372\u5f97\u65bd\u7b56\u306f\u3001BPO\u30fb\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u304a\u3044\u3066\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002\u5bfe\u9762\u3067\u306e\u4fe1\u983c\u69cb\u7bc9\u3068\u3001\u30c7\u30b8\u30bf\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u7d44\u307f\u5408\u308f\u305b\u305f\u7d71\u5408\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n

\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u6226\u7565\u7acb\u6848\u306b\u3088\u308a\u3001\u5e02\u5834\u8abf\u67fb\u3084\u9867\u5ba2\u5206\u6790\u3092\u901a\u3058\u3066\u6700\u9069\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u3092\u8a2d\u8a08<\/strong>\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u306f\u3001\u4f01\u696d\u306e\u6210\u9577\u30d5\u30a7\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u6226\u7565\u8a2d\u8a08\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u304c\u63d0\u4f9b\u3059\u308b\u4fa1\u5024\u3068\u30b3\u30b9\u30c8\u52b9\u679c<\/h3>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u306b\u4f9d\u983c\u3059\u308b\u3053\u3068\u3067\u3001\u5c0e\u5165\u4e8b\u4f8b\u304b\u3089\u898b\u308b\u6210\u679c\u3068\u30b3\u30b9\u30c8\u52b9\u679c\u3092\u6700\u5927\u5316\u3067\u304d\u307e\u3059\u3002\u5916\u90e8\u5c02\u9580\u5bb6\u306e\u6d3b\u7528\u306b\u3088\u308a\u3001\u81ea\u793e\u306e\u4eba\u7684\u30ea\u30bd\u30fc\u30b9\u3092\u6700\u9069\u5316\u3057\u3001\u52b9\u7387\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3092\u5c55\u958b\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u3092\u901a\u3058\u305f\u9577\u671f\u7684\u306a\u6210\u679c\u5275\u51fa\u304c\u3001BPO\u696d\u754c\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u304c\u63d0\u4f9b\u3059\u308b\u91cd\u8981\u306a\u4fa1\u5024\u3067\u3059\u3002\u65e2\u5b58\u9867\u5ba2\u306e\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u5411\u4e0a\u3068\u3001\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u306e\u4e21\u9762\u304b\u3089\u4f01\u696d\u306e\u6210\u9577\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u4f01\u696d\u306e\u8ab2\u984c\u3092\u6d17\u3044\u51fa\u3057\u3001\u52b9\u679c\u7684\u306a\u89e3\u6c7a\u7b56\u3092\u63d0\u6848<\/strong>\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u5168\u822c\u3092\u5c02\u9580\u7684\u306b\u652f\u63f4\u3057\u307e\u3059\u3002\u4e00\u6c17\u901a\u8cab\u3057\u305f\u652f\u63f4\u306b\u3088\u308a\u3001\u6226\u7565\u7acb\u6848\u304b\u3089\u5b9f\u884c\u307e\u3067\u4e00\u8cab\u3057\u305f\u6210\u679c\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n

BPO\u30fb\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u306b\u5f37\u3044\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e5\u9078<\/h2>\n

BPO\u696d\u754c\u7279\u5316\u578b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u306e\u9078\u3073\u65b95\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n

BPO\u696d\u754c\u3067\u306e\u696d\u754c\u5b9f\u7e3e\u3068\u5c0e\u5165\u4e8b\u4f8b\u306e\u8c4a\u5bcc\u3055<\/h3>\n

BPO\u696d\u754c\u306b\u7279\u5316\u3057\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u3092\u9078\u3076\u969b\u306b\u306f\u3001\u696d\u754c\u5b9f\u7e3e\u3068\u5c0e\u5165\u4e8b\u4f8b\u306e\u78ba\u8a8d\u304c\u91cd\u8981\u3067\u3059\u3002BPO\u696d\u754c\u7279\u6709\u306e\u696d\u52d9\u9818\u57df\u3084\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u53ef\u8996\u5316\u3068\u3044\u3063\u305f\u8ab2\u984c\u3092\u7406\u89e3\u3057\u3066\u3044\u308b\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u3067\u3042\u308c\u3070\u3001\u52b9\u679c\u7684\u306a\u6226\u7565\u3092\u7acb\u6848\u3067\u304d\u307e\u3059\u3002\u5177\u4f53\u7684\u306a\u5c0e\u5165\u4e8b\u4f8b\u3092\u78ba\u8a8d\u3057\u3001\u540c\u898f\u6a21\u30fb\u540c\u696d\u52d9\u9818\u57df\u3067\u306e\u6210\u529f\u5b9f\u7e3e\u304c\u3042\u308b\u304b\u3092\u691c\u8a3c\u3059\u308b\u3053\u3068\u3067\u3001\u81ea\u793e\u306b\u6700\u9069\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u3092\u898b\u3064\u3051\u3089\u308c\u307e\u3059\u3002\u696d\u754c\u5b9f\u7e3e\u304c\u8c4a\u5bcc\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f\u3001BPO\u4f01\u696d\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u5411\u3051\u305f\u5177\u4f53\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u63d0\u793a\u3067\u304d\u308b\u70b9\u304c\u5f37\u307f\u3067\u3059\u3002<\/p>\n

\u6226\u7565\u7acb\u6848\u304b\u3089\u5b9f\u884c\u307e\u3067\u306e\u4e00\u6c17\u901a\u8cab\u652f\u63f4\u4f53\u5236<\/h3>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u306e\u652f\u63f4\u7bc4\u56f2\u306f\u3001\u6226\u7565\u7acb\u6848\u306e\u307f\u3092\u884c\u3046\u4f1a\u793e\u304b\u3089\u3001\u5b9f\u884c\u652f\u63f4\u307e\u3067\u4e00\u8cab\u3057\u3066\u5bfe\u5fdc\u3059\u308b\u4f1a\u793e\u307e\u3067\u69d8\u3005\u3067\u3059\u3002BPO\u696d\u754c\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u652f\u63f4\u306b\u304a\u3044\u3066\u306f\u3001\u6226\u7565\u7acb\u6848\u304b\u3089\u5b9f\u884c\u3001\u52b9\u679c\u691c\u8a3c\u307e\u3067\u3092\u4e00\u6c17\u901a\u8cab\u3067\u5bfe\u5fdc\u3067\u304d\u308b\u4f53\u5236\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u3092\u7b56\u5b9a\u3057\u3066\u3082\u5b9f\u884c\u6bb5\u968e\u3067\u8ab2\u984c\u304c\u751f\u3058\u308b\u3053\u3068\u304c\u591a\u3044\u305f\u3081\u3001PDCA\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3057\u306a\u304c\u3089\u7d99\u7d9a\u7684\u306b\u6539\u5584\u3092\u884c\u3048\u308b\u652f\u63f4\u4f53\u5236\u3092\u6301\u3064\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u3092\u9078\u3076\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u6226\u7565\u8a2d\u8a08\u3068\u5b9f\u884c\u652f\u63f4\u306e\u4e21\u65b9\u306b\u5f37\u3044\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u3067\u3042\u308c\u3070\u3001\u78ba\u5b9f\u306a\u6210\u679c\u5275\u51fa\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n

\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3068\u30b3\u30b9\u30c8\u52b9\u679c\u306e\u30d0\u30e9\u30f3\u30b9<\/h3>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u306b\u4f9d\u983c\u3059\u308b\u969b\u306b\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3068\u30b3\u30b9\u30c8\u52b9\u679c\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u8003\u616e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u660e\u78ba\u306b\u3059\u308b\u305f\u3081\u306b\u3001\u5177\u4f53\u7684\u306aKPI\u3092\u8a2d\u5b9a\u3057\u3001\u3069\u306e\u3088\u3046\u306a\u6210\u679c\u304c\u671f\u5f85\u3067\u304d\u308b\u306e\u304b\u3092\u4e8b\u524d\u306b\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002BPO\u696d\u754c\u3067\u306f\u9577\u671f\u7684\u306a\u9867\u5ba2\u95a2\u4fc2\u69cb\u7bc9\u304c\u91cd\u8981\u3067\u3042\u308b\u305f\u3081\u3001\u77ed\u671f\u7684\u306a\u30b3\u30b9\u30c8\u524a\u6e1b\u3060\u3051\u3067\u306a\u304f\u3001\u4e2d\u9577\u671f\u7684\u306a\u6210\u9577\u3092\u898b\u636e\u3048\u305f\u6295\u8cc7\u5224\u65ad\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u9ad8\u3044\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u306f\u3001\u4f01\u696d\u306e\u6210\u9577\u306b\u5408\u308f\u305b\u305f\u67d4\u8edf\u306a\u5951\u7d04\u5f62\u614b\u3092\u63d0\u6848\u3067\u304d\u308b\u70b9\u3082\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n

\u6f5c\u5728\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3068\u5c55\u793a\u4f1a\u652f\u63f4\u306e\u5b9f\u7e3e<\/h3>\n

BPO\u696d\u754c\u306b\u304a\u3044\u3066\u306f\u3001\u6f5c\u5728\u9867\u5ba2\u3078\u306e\u30ea\u30fc\u30c1\u62e1\u5927\u304c\u91cd\u8981\u306a\u8ab2\u984c\u3067\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u7279\u5316\u3057\u305f\u65bd\u7b56\u3060\u3051\u3067\u306a\u304f\u3001\u5c55\u793a\u4f1a\u51fa\u5c55\u3084\u30bb\u30df\u30ca\u30fc\u958b\u50ac\u3068\u3044\u3063\u305f\u30aa\u30d5\u30e9\u30a4\u30f3\u65bd\u7b56\u3082\u52b9\u679c\u7684\u3067\u3059\u3002\u7279\u306b2026\u5e74\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c8\u30ec\u30f3\u30c9\u3068\u3057\u3066\u3001\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u578b\u306e\u5c55\u793a\u4f1a\u6d3b\u7528\u304c\u6ce8\u76ee\u3055\u308c\u3066\u304a\u308a\u3001\u30c7\u30b8\u30bf\u30eb\u3068\u30ea\u30a2\u30eb\u3092\u7d71\u5408\u3057\u305f\u6226\u7565\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u5c55\u793a\u4f1a\u652f\u63f4\u306e\u5b9f\u7e3e\u304c\u8c4a\u5bcc\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u3067\u3042\u308c\u3070\u3001\u30ea\u30fc\u30c9\u7372\u5f97\u304b\u3089\u5546\u8ac7\u5316\u307e\u3067\u306e\u4e00\u8cab\u3057\u305f\u30d7\u30ed\u30bb\u30b9\u3092\u8a2d\u8a08\u3067\u304d\u307e\u3059\u3002\u6f5c\u5728\u9867\u5ba2\u306b\u5bfe\u3059\u308b\u52b9\u679c\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u624b\u6cd5\u3092\u6301\u3064\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u3092\u9078\u3076\u3053\u3068\u304c\u3001\u4f01\u696d\u306e\u6210\u9577\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n

\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u8a2d\u8a08\u3068\u9867\u5ba2\u30cb\u30fc\u30ba\u3078\u306e\u5bfe\u5fdc\u529b<\/h3>\n

BPO\u696d\u754c\u3067\u306f\u3001\u9577\u671f\u5951\u7d04\u3092\u524d\u63d0\u3068\u3057\u305f\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u3067\u3042\u308b\u305f\u3081\u3001\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u306e\u8a2d\u8a08\u304c\u6975\u3081\u3066\u91cd\u8981\u3067\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u5168\u4f53\u3092\u4fef\u77b0\u3057\u3001\u5404\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u306e\u6700\u9069\u306a\u9867\u5ba2\u4f53\u9a13\u3092\u8a2d\u8a08\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u6df1\u304f\u7406\u89e3\u3057\u3001\u305d\u308c\u306b\u57fa\u3065\u3044\u305f\u6226\u7565\u3092\u7acb\u6848\u3067\u304d\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u3067\u3042\u308c\u3070\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u30ea\u30d4\u30fc\u30c8\u7387\u306e\u6539\u5584\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u30cb\u30fc\u30ba\u3078\u306e\u5bfe\u5fdc\u529b\u304c\u9ad8\u3044\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f\u3001\u5e02\u5834\u8abf\u67fb\u3084\u30c7\u30fc\u30bf\u5206\u6790\u3092\u6d3b\u7528\u3057\u3001\u7d99\u7d9a\u7684\u306b\u9867\u5ba2\u4f53\u9a13\u3092\u6700\u9069\u5316\u3059\u308b\u652f\u63f4\u3092\u63d0\u4f9b\u3067\u304d\u308b\u70b9\u304c\u5f37\u307f\u3067\u3059\u3002<\/p>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u306e\u8cbb\u7528\u76f8\u5834\u3068\u5951\u7d04\u5f62\u614b<\/h2>\n

BPO\u696d\u754c\u5411\u3051\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306e\u8cbb\u7528\u76f8\u5834<\/h3>\n

BPO\u696d\u754c\u5411\u3051\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306e\u8cbb\u7528\u76f8\u5834\u306f\u3001\u4f01\u696d\u306e\u898f\u6a21\u3084\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u7bc4\u56f2\u306b\u3088\u3063\u3066\u5927\u304d\u304f\u5909\u52d5\u3057\u307e\u3059\u3002\u4e2d\u5c0f\u898f\u6a21\u306eBPO\u4f01\u696d\u3067\u3042\u308c\u3070\u6708\u984d20\u4e07\u5186\u304b\u3089100\u4e07\u5186\u7a0b\u5ea6\u3001\u5927\u624bBPO\u4f01\u696d\u306e\u5834\u5408\u306f\u6708\u984d100\u4e07\u5186\u4ee5\u4e0a\u3068\u306a\u308b\u3053\u3068\u304c\u4e00\u822c\u7684\u3067\u3059\u3002\u5e74\u9593\u5951\u7d04\u3067\u6226\u7565\u7acb\u6848\u304b\u3089\u5b9f\u884c\u652f\u63f4\u307e\u3067\u4e00\u6c17\u901a\u8cab\u3067\u4f9d\u983c\u3059\u308b\u5834\u5408\u3001\u5e74\u95931000\u4e07\u5186\u304b\u30891\u5104\u5186\u7a0b\u5ea6\u306e\u30b3\u30b9\u30c8\u52b9\u679c\u3092\u60f3\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u696d\u52d9\u9818\u57df\u304c\u5c02\u9580\u7684\u3067\u3042\u308b\u307b\u3069\u3001\u307e\u305f\u5bfe\u8c61\u5e02\u5834\u304c\u5e83\u7bc4\u56f2\u3067\u3042\u308b\u307b\u3069\u8cbb\u7528\u306f\u9ad8\u304f\u306a\u308b\u50be\u5411\u304c\u3042\u308a\u307e\u3059\u3002\u5927\u624b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u306f\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u77e5\u898b\u3084\u8c4a\u5bcc\u306a\u696d\u754c\u5b9f\u7e3e\u3092\u6301\u3064\u5206\u3001\u8cbb\u7528\u3082\u9ad8\u984d\u306b\u306a\u308a\u307e\u3059\u304c\u3001\u305d\u306e\u5206\u8cea\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u70b9\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n

\u6599\u91d1\u4f53\u7cfb\u306e\u7a2e\u985e\u3068\u9078\u3073\u65b9<\/h3>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u306e\u6599\u91d1\u4f53\u7cfb\u306b\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u578b\u3001\u9867\u554f\u578b\u3001\u6210\u679c\u5831\u916c\u578b\u306e3\u3064\u306e\u4e3b\u8981\u306a\u5f62\u614b\u304c\u3042\u308a\u307e\u3059\u3002\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u578b\u5951\u7d04\u306f\u3001\u7279\u5b9a\u306e\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u671f\u9593\u3092\u533a\u5207\u3063\u3066\u652f\u63f4\u3092\u53d7\u3051\u308b\u5f62\u5f0f\u3067\u3001\u6226\u7565\u7acb\u6848\u306e\u307f\u3092\u4f9d\u983c\u3059\u308b\u5834\u5408\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002\u9867\u554f\u578b\u5951\u7d04\u306f\u3001\u7d99\u7d9a\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u652f\u63f4\u3092\u53d7\u3051\u308b\u5f62\u5f0f\u3067\u3001\u6708\u984d\u56fa\u5b9a\u8cbb\u7528\u3067\u5c02\u9580\u7684\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u3068\u5b9f\u884c\u652f\u63f4\u3092\u53d7\u3051\u3089\u308c\u307e\u3059\u3002\u6210\u679c\u5831\u916c\u578b\u5951\u7d04\u306f\u3001\u5177\u4f53\u7684\u306a\u6210\u679c\u6307\u6a19\u3092\u8a2d\u5b9a\u3057\u3001\u305d\u306e\u9054\u6210\u5ea6\u306b\u5fdc\u3058\u3066\u5831\u916c\u3092\u652f\u6255\u3046\u5f62\u5f0f\u3067\u3059\u3002BPO\u696d\u754c\u3067\u306f\u3001\u6226\u7565\u7acb\u6848\u306e\u307f\u3067\u6708\u984d50\u4e07\u5186\u304b\u3089200\u4e07\u5186\u3001\u5b9f\u884c\u652f\u63f4\u8fbc\u307f\u306e\u5834\u5408\u306f\u6708\u984d100\u4e07\u5186\u304b\u3089500\u4e07\u5186\u304c\u76f8\u5834\u3068\u306a\u308a\u307e\u3059\u3002\u5c0e\u5165\u4e8b\u4f8b\u3092\u53c2\u8003\u306b\u3057\u306a\u304c\u3089\u3001\u81ea\u793e\u306e\u8ab2\u984c\u3068\u4e88\u7b97\u306b\u5408\u3063\u305f\u9069\u5207\u306a\u5951\u7d04\u5f62\u614b\u3092\u9078\u3076\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n

\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u30dd\u30a4\u30f3\u30c8<\/h3>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306e\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u306b\u306f\u3001\u660e\u78ba\u306aKPI\u8a2d\u5b9a\u3068\u5b9a\u671f\u7684\u306a\u52b9\u679c\u6e2c\u5b9a\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002BPO\u696d\u754c\u306b\u304a\u3044\u3066\u306f\u3001\u30ea\u30fc\u30c9\u7372\u5f97\u6570\u3001\u5546\u8ac7\u5316\u7387\u3001\u5951\u7d04\u6210\u7d04\u7387\u3001\u9867\u5ba2\u751f\u6daf\u4fa1\u5024(LTV)\u306a\u3069\u306e\u6307\u6a19\u3092\u8a2d\u5b9a\u3057\u3001\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u3068\u5408\u610f\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3068\u8cbb\u7528\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u898b\u6975\u3081\u308b\u305f\u3081\u306b\u306f\u3001\u8907\u6570\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u304b\u3089\u898b\u7a4d\u3082\u308a\u3092\u53d6\u5f97\u3057\u3001\u63d0\u4f9b\u3055\u308c\u308b\u30b5\u30fc\u30d3\u30b9\u5185\u5bb9\u3092\u6bd4\u8f03\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u6bb5\u968e\u7684\u306a\u6295\u8cc7\u6226\u7565\u3082\u52b9\u679c\u7684\u3067\u3059\u3002\u6700\u521d\u306f\u5c0f\u898f\u6a21\u306a\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304b\u3089\u59cb\u3081\u3001\u6210\u679c\u304c\u78ba\u8a8d\u3067\u304d\u305f\u6bb5\u968e\u3067\u652f\u63f4\u7bc4\u56f2\u3092\u62e1\u5927\u3057\u3066\u3044\u304f\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a\u3001\u30ea\u30b9\u30af\u3092\u6291\u3048\u306a\u304c\u3089\u30b3\u30b9\u30c8\u52b9\u679c\u3092\u9ad8\u3081\u3089\u308c\u307e\u3059\u3002\u696d\u754c\u5b9f\u7e3e\u306b\u57fa\u3065\u3044\u305f\u6226\u7565\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u6700\u9069\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6295\u8cc7\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n

BPO\u30fb\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u3067\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u306b\u4f9d\u983c\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n

BPO\u4f01\u696d\u304c\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h3>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306b\u4f9d\u983c\u3059\u308b\u3053\u3068\u3067\u3001\u81ea\u793e\u306e\u8ab2\u984c\u3092\u5ba2\u89b3\u7684\u306b\u5206\u6790\u3067\u304d\u308b\u3053\u3068\u304c\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002BPO\u696d\u754c\u3067\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u7121\u5f62\u6027\u3084\u696d\u52d9\u9818\u57df\u306e\u5c02\u9580\u6027\u304b\u3089\u3001\u81ea\u793e\u306e\u5f37\u307f\u3092\u9069\u5207\u306b\u8a34\u6c42\u3059\u308b\u3053\u3068\u304c\u96e3\u3057\u3044\u30b1\u30fc\u30b9\u304c\u591a\u304f\u898b\u3089\u308c\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u306f\u3001\u696d\u754c\u5b9f\u7e3e\u306b\u57fa\u3065\u304f\u5ba2\u89b3\u7684\u306a\u8996\u70b9\u3067\u8ab2\u984c\u3092\u6d17\u3044\u51fa\u3057\u3001\u52b9\u679c\u7684\u306a\u89e3\u6c7a\u7b56\u3092\u63d0\u6848\u3057\u307e\u3059\u3002<\/p>\n

\u307e\u305f\u3001\u6f5c\u5728\u9867\u5ba2\u3078\u306e\u30ea\u30fc\u30c1\u62e1\u5927\u3068\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3067\u304d\u308b\u70b9\u3082\u91cd\u8981\u3067\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u6d3b\u7528\u3057\u305f\u65b0\u898f\u9867\u5ba2\u958b\u62d3\u304b\u3089\u3001\u65e2\u5b58\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u5f37\u5316\u307e\u3067\u3001\u4e00\u6c17\u901a\u8cab\u306e\u652f\u63f4\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u7279\u306bBtoB\u9818\u57df\u3067\u306f\u3001\u9577\u671f\u7684\u306a\u4fe1\u983c\u95a2\u4fc2\u306e\u69cb\u7bc9\u304c\u6c42\u3081\u3089\u308c\u308b\u305f\u3081\u3001\u6226\u7565\u7acb\u6848\u304b\u3089\u5b9f\u884c\u307e\u3067\u306e\u4e00\u8cab\u6027\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n

\u3055\u3089\u306b\u3001\u6700\u65b0\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u624b\u6cd5\u3068\u696d\u52d9\u9818\u57df\u5225\u6226\u7565\u3092\u6d3b\u7528\u3067\u304d\u308b\u3053\u3068\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f\u3001\u6700\u65b0\u306e\u5e02\u5834\u30cb\u30fc\u30ba\u3084\u30a2\u30eb\u30b4\u30ea\u30ba\u30e0\u306e\u77e5\u898b\u3092\u6301\u3061\u3001\u4f01\u696d\u306e\u6210\u9577\u30d5\u30a7\u30fc\u30ba\u306b\u5408\u3063\u305f\u652f\u63f4\u3092\u884c\u3044\u307e\u3059\u3002\u81ea\u793e\u306e\u4eba\u7684\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3057\u306a\u304c\u3089\u3001\u5c02\u9580\u6027\u306e\u9ad8\u3044\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u652f\u63f4\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n

\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u6d3b\u7528\u6642\u306e\u5931\u6557\u30d1\u30bf\u30fc\u30f3\u3068\u5bfe\u7b56<\/h3>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306b\u4f9d\u983c\u3057\u3066\u3082\u3001\u6c42\u3081\u308b\u6210\u679c\u304c\u5177\u4f53\u7684\u3067\u306a\u3044\u3068\u5931\u6557\u3059\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u30cb\u30fc\u30ba\u3068\u6226\u7565\u7acb\u6848\u306e\u30df\u30b9\u30de\u30c3\u30c1\u304c\u751f\u3058\u308b\u3068\u3001\u65bd\u7b56\u306e\u52b9\u679c\u304c\u9650\u5b9a\u7684\u306b\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u76ee\u6a19\u8a2d\u5b9a\u3092\u660e\u78ba\u306b\u3057\u3001KGI\u3084KPI\u3092\u4e8b\u524d\u306b\u5b9a\u3081\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n

\u5c55\u793a\u4f1a\u306a\u3069\u306e\u65bd\u7b56\u5b9f\u884c\u6642\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u4e0d\u8db3\u3082\u3001\u3088\u304f\u3042\u308b\u5931\u6557\u30d1\u30bf\u30fc\u30f3\u3067\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u306e\u5b9a\u671f\u7684\u306a\u9032\u6357\u78ba\u8a8d\u3084\u8ab2\u984c\u5171\u6709\u3092\u6020\u308b\u3068\u3001\u65b9\u5411\u6027\u306e\u30ba\u30ec\u304c\u751f\u3058\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u6210\u679c\u306b\u5f71\u97ff\u3057\u307e\u3059\u3002\u62c5\u5f53\u8005\u3092\u660e\u78ba\u5316\u3057\u3001\u5186\u6ed1\u306a\u60c5\u5831\u5171\u6709\u304c\u3067\u304d\u308b\u4f53\u5236\u3092\u6574\u3048\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n

\u5c0e\u5165\u4e8b\u4f8b\u306e\u6d3b\u7528\u4e0d\u8db3\u3068\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u691c\u8a3c\u6f0f\u308c\u3082\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u3092\u9078\u3076\u969b\u306f\u3001BPO\u696d\u754c\u3067\u306e\u5b9f\u7e3e\u3084\u5f97\u610f\u306a\u898f\u6a21\u30fb\u696d\u7a2e\u3092\u78ba\u8a8d\u3057\u3001\u81ea\u793e\u306e\u30cb\u30fc\u30ba\u306b\u5408\u3063\u305f\u4f01\u696d\u3092\u9078\u3076\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306b\u4f9d\u5b58\u3057\u3059\u304e\u305a\u3001\u81ea\u793e\u3067\u3082\u7406\u89e3\u3057\u5b9f\u884c\u3067\u304d\u308b\u4f53\u5236\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u3001\u9577\u671f\u7684\u306a\u6210\u529f\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n

\u6210\u529f\u306e\u305f\u3081\u306e\u793e\u5185\u4f53\u5236\u3068\u30b3\u30b9\u30c8\u52b9\u679c\u306e\u691c\u8a3c<\/h3>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3092\u6210\u529f\u3055\u305b\u308b\u306b\u306f\u3001\u62c5\u5f53\u8005\u306e\u660e\u78ba\u5316\u3068\u696d\u52d9\u9818\u57df\u306e\u6574\u7406\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u4f01\u696d\u5074\u3067\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u7a93\u53e3\u3068\u306a\u308b\u62c5\u5f53\u8005\u3092\u6c7a\u3081\u3001\u793e\u5185\u306e\u95a2\u4fc2\u90e8\u7f72\u3068\u306e\u8abf\u6574\u3092\u884c\u3046\u4f53\u5236\u3092\u6574\u3048\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u3068\u306e\u5408\u610f\u5f62\u6210\u3092\u4e01\u5be7\u306b\u884c\u3046\u3053\u3068\u3067\u3001\u6226\u7565\u306e\u5b9f\u884c\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n

\u5b9a\u671f\u7684\u306a\u30b3\u30b9\u30c8\u52b9\u679c\u306e\u6e2c\u5b9a\u3082\u6210\u529f\u306e\u9375\u3068\u306a\u308a\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306e\u8cbb\u7528\u306f\u3001\u4f01\u696d\u306e\u898f\u6a21\u3084\u5951\u7d04\u5f62\u614b\u30fb\u671f\u9593\u306b\u3088\u3063\u3066\u5909\u52d5\u3057\u307e\u3059\u304c\u3001\u6295\u8cc7\u306b\u5bfe\u3059\u308b\u52b9\u679c\u3092\u7d99\u7d9a\u7684\u306b\u691c\u8a3c\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u65bd\u7b56\u5b9f\u884c\u5f8c\u306e\u52b9\u679c\u691c\u8a3c\u3092\u884c\u3044\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u6539\u5584\u3092\u91cd\u306d\u308b\u3053\u3068\u3067\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u6700\u5927\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u696d\u754c\u5b9f\u7e3e\u306e\u84c4\u7a4d\u3068\u5185\u88fd\u5316\u3078\u306e\u9053\u7b4b\u3092\u63cf\u304f\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306e\u652f\u63f4\u3092\u53d7\u3051\u306a\u304c\u3089\u3001\u81ea\u793e\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u3092\u7406\u89e3\u3057\u3001\u30ce\u30a6\u30cf\u30a6\u3092\u84c4\u7a4d\u3057\u3066\u3044\u304f\u3053\u3068\u3067\u3001\u5c06\u6765\u7684\u306a\u5185\u88fd\u5316\u3078\u306e\u79fb\u884c\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u5916\u90e8\u306e\u5c02\u9580\u5bb6\u8996\u70b9\u3092\u6d3b\u304b\u3057\u3064\u3064\u3001\u81ea\u793e\u306e\u6210\u9577\u306b\u3064\u306a\u3052\u308b\u59ff\u52e2\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n

\u307e\u3068\u3081\uff1aBPO\u696d\u754c\u306e\u6210\u9577\u3092\u652f\u3048\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u306e\u6d3b\u7528<\/h2>\n

BPO\u696d\u754c\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6210\u529f\u306e\u30ab\u30ae<\/h3>\n

BPO\u30fb\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u306b\u304a\u3044\u3066\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u306f\u4f01\u696d\u306e\u6210\u9577\u3092\u652f\u3048\u308b\u91cd\u8981\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3059\u3002\u696d\u754c\u5b9f\u7e3e\u3068\u5c0e\u5165\u4e8b\u4f8b\u306b\u57fa\u3065\u304f\u30d1\u30fc\u30c8\u30ca\u30fc\u9078\u5b9a\u304c\u6210\u529f\u306e\u7b2c\u4e00\u6b69\u3068\u306a\u308a\u307e\u3059\u3002\u81ea\u793e\u306e\u8ab2\u984c\u3084\u30cb\u30fc\u30ba\u3092\u660e\u78ba\u306b\u3057\u3001BPO\u696d\u754c\u3067\u306e\u652f\u63f4\u7d4c\u9a13\u304c\u8c4a\u5bcc\u306a\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u3092\u9078\u3076\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n

\u6226\u7565\u7acb\u6848\u304b\u3089\u5b9f\u884c\u307e\u3067\u306e\u4e00\u8cab\u6027\u3082\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6210\u529f\u306e\u30ab\u30ae\u3068\u306a\u308a\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u306f\u3001\u5e02\u5834\u8abf\u67fb\u3084\u9867\u5ba2\u5206\u6790\u304b\u3089\u3001\u30d6\u30e9\u30f3\u30c9\u6226\u7565\u3001\u5e83\u544a\u904b\u7528\u307e\u3067\u3001\u4e00\u6c17\u901a\u8cab\u306e\u652f\u63f4\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u4f01\u696d\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u5168\u822c\u306b\u5bfe\u3057\u3066\u5c02\u9580\u7684\u306a\u652f\u63f4\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u52b9\u679c\u7684\u306a\u6210\u679c\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n

\u9867\u5ba2\u30cb\u30fc\u30ba\u3068\u9867\u5ba2\u4f53\u9a13\u3092\u8ef8\u306b\u3057\u305f\u65bd\u7b56\u5c55\u958b\u304c\u3001\u6301\u7d9a\u7684\u306a\u6210\u9577\u3092\u652f\u3048\u307e\u3059\u3002BPO\u696d\u754c\u3067\u306f\u3001\u9577\u671f\u5951\u7d04\u3092\u524d\u63d0\u3068\u3057\u305f\u4fe1\u983c\u95a2\u4fc2\u306e\u69cb\u7bc9\u304c\u6c42\u3081\u3089\u308c\u308b\u305f\u3081\u3001\u9867\u5ba2\u306e\u671f\u5f85\u306b\u5fdc\u3048\u308b\u6226\u7565\u8a2d\u8a08\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u4f01\u696d\u306e\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u52b9\u679c\u7684\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u3092\u63d0\u6848\u3057\u3001\u6700\u9069\u306a\u6226\u7565\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<\/p>\n

\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u9078\u5b9a\u5f8c\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u30d7\u30e9\u30f3<\/h3>\n

\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u3092\u9078\u5b9a\u3057\u305f\u5f8c\u306f\u3001\u5177\u4f53\u7684\u306a\u696d\u52d9\u9818\u57df\u306e\u5b9a\u7fa9\u3068KPI\u8a2d\u5b9a\u304c\u5fc5\u8981\u3067\u3059\u3002\u4f55\u3092\u9054\u6210\u3057\u305f\u3044\u306e\u304b\u3068\u3044\u3046\u76ee\u6a19\u3092\u660e\u78ba\u306b\u3057\u3001\u6e2c\u5b9a\u53ef\u80fd\u306a\u6307\u6a19\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u6210\u679c\u306e\u6709\u7121\u3092\u5ba2\u89b3\u7684\u306b\u5224\u65ad\u3067\u304d\u307e\u3059\u3002\u81ea\u793e\u306e\u8ab2\u984c\u306b\u5408\u3063\u305f\u5c02\u9580\u6027\u3092\u6301\u3064\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u5354\u50cd\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n

\u6f5c\u5728\u9867\u5ba2\u7372\u5f97\u3068\u5c55\u793a\u4f1a\u6d3b\u7528\u306e\u8a08\u753b\u7b56\u5b9a\u3082\u91cd\u8981\u306a\u30b9\u30c6\u30c3\u30d7\u3067\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u30aa\u30d5\u30e9\u30a4\u30f3\u65bd\u7b56\u3092\u7d44\u307f\u5408\u308f\u305b\u305f\u7d71\u5408\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a\u3001\u52b9\u7387\u7684\u306a\u30ea\u30fc\u30c9\u7372\u5f97\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u652f\u63f4\u3092\u4e2d\u5fc3\u306b\u3001\u4f01\u696d\u306e\u6210\u9577\u3092\u52a0\u901f\u3055\u305b\u308b\u65bd\u7b56\u3092\u5c55\u958b\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n

\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u5411\u4e0a\u3068\u30b3\u30b9\u30c8\u52b9\u679c\u306e\u7d99\u7d9a\u7684\u691c\u8a3c\u306b\u3088\u308a\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u306e\u6700\u9069\u5316\u3092\u56f3\u308a\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u3068\u306e\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3001PDCA\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3057\u306a\u304c\u3089\u6539\u5584\u3092\u91cd\u306d\u308b\u3053\u3068\u3067\u3001\u6301\u7d9a\u7684\u306a\u6210\u679c\u3092\u751f\u307f\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u3088\u304f\u3042\u308b\u8cea\u554f\uff08FAQ\uff09<\/h2>\n

BPO\u696d\u754c\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u652f\u63f4\u306b\u5f37\u3044\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u306f\uff1f<\/h3>\n

\u682a\u5f0f\u4f1a\u793e\u624d\u6d41\u3084\u30bf\u30fc\u30b2\u30c3\u30c8\u30e1\u30c7\u30a3\u30a2\u682a\u5f0f\u4f1a\u793e\u306a\u3069\u3001BtoB\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u7279\u5316\u3057\u305f\u4f01\u696d\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002\u81ea\u793e\u306e\u8ab2\u984c\u3092\u5206\u6790\u3057\u3001\u6700\u9069\u306a\u6226\u7565\u3092\u63d0\u6848\u3067\u304d\u308b\u5b9f\u7e3e\u8c4a\u5bcc\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30b3\u30f3\u30b5\u30eb\u3068\u5951\u7d04\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n

\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u5411\u3051\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f<\/h3>\n

\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u4f01\u696d\u306e\u8ab2\u984c\u89e3\u6c7a\u306e\u305f\u3081\u3001\u5e02\u5834\u8abf\u67fb\u3084\u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u5206\u6790\u3057\u3001\u6700\u9069\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u3092\u7acb\u6848\u30fb\u5b9f\u884c\u3059\u308b\u652f\u63f4\u306e\u3053\u3068\u3067\u3059\u3002\u5c02\u9580\u7684\u306a\u77e5\u898b\u3092\u6d3b\u304b\u3057\u3001\u4e00\u6c17\u901a\u8cab\u3067\u4f01\u696d\u306e\u6210\u9577\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/p>\n

BPO\u696d\u754c\u7279\u5316\u578b\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u306e\u9078\u3073\u65b9\u306f\uff1f<\/h3>\n

\u904e\u53bb\u306eBtoB\u652f\u63f4\u5b9f\u7e3e\u3084\u696d\u754c\u77e5\u8b58\u3092\u91cd\u8996\u3057\u307e\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u81ea\u793e\u306e\u8ab2\u984c\u3092\u6df1\u304f\u7406\u89e3\u3057\u3001\u5177\u4f53\u7684\u306a\u89e3\u6c7a\u7b56\u3092\u63d0\u6848\u3067\u304d\u308b\u50be\u8074\u529b\u3068\u5bfe\u8a71\u529b\u3092\u6301\u3064\u4f9d\u983c\u5148\u3092\u9078\u3076\u3053\u3068\u304c\u3001\u52b9\u679c\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3046\u4e0a\u3067\u91cd\u8981\u3067\u3059\u3002<\/p>\n

\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u4f01\u696d\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u7acb\u6848\u3092\u4f9d\u983c\u3067\u304d\u308b\u4f1a\u793e\u306f\uff1f<\/h3>\n

\u5927\u624b\u3067\u306f\u682a\u5f0f\u4f1a\u793e\u96fb\u901a\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3084\u30dc\u30b9\u30c8\u30f3\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u30b0\u30eb\u30fc\u30d7\u3001\u4e2d\u5c0f\u3067\u306fBtoB\u9818\u57df\u306b\u7279\u5316\u3057\u305f\u5408\u540c\u4f1a\u793e\u30ed\u30b1\u30c3\u30c8\u30dc\u30fc\u30a4\u30ba\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002\u81ea\u793e\u306b\u6700\u9069\u306a\u4f9d\u983c\u5148\u3092\u9078\u5b9a\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n

BPO\u696d\u754c\u306e\u30c7\u30b8\u30bf\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u652f\u63f4\u306b\u5b9f\u7e3e\u306e\u3042\u308b\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u306f\uff1f<\/h3>\n

SEO\u696d\u754c\u306e\u30ea\u30fc\u30c9\u30ab\u30f3\u30d1\u30cb\u30fc\u3067\u3042\u308b\u30ca\u30a4\u30eb\u682a\u5f0f\u4f1a\u793e\u3084\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u682a\u5f0f\u4f1a\u793eCINC\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u9818\u57df\u306e\u8ab2\u984c\u3092\u5206\u6790\u3057\u3001\u52b9\u679c\u7684\u306a\u6226\u7565\u3092\u63d0\u6848\u3057\u307e\u3059\u3002<\/p>\n

\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u5411\u3051\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u306e\u8cbb\u7528\u76f8\u5834\u306f\uff1f<\/h3>\n

\u5951\u7d04\u5f62\u614b\u3084\u4f01\u696d\u898f\u6a21\u3067\u5909\u52d5\u3057\u307e\u3059\u304c\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u578b\u5951\u7d04\u306e\u5834\u5408\u3001\u6708\u984d10\u4e07\u5186\u301c100\u4e07\u5186\u304c\u4e00\u822c\u7684\u306a\u8cbb\u7528\u306e\u76f8\u5834\u3067\u3059\u3002BtoB\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u652f\u63f4\u3067\u306f\u6708\u984d20\u4e07\u5186\u301c100\u4e07\u5186\u7a0b\u5ea6\u304c\u4e2d\u5fc3\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n

BPO\u4f01\u696d\u306eBtoB\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u652f\u63f4\u306b\u5f37\u3044\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u306f\uff1f<\/h3>\n

BtoB\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u7279\u5316\u3057\u305f\u682a\u5f0f\u4f1a\u793e\u624d\u6d41\u3084\u30bf\u30fc\u30b2\u30c3\u30c8\u30e1\u30c7\u30a3\u30a2\u682a\u5f0f\u4f1a\u793e\u3001\u5408\u540c\u4f1a\u793e\u30ed\u30b1\u30c3\u30c8\u30dc\u30fc\u30a4\u30ba\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u81ea\u793e\u306e\u76ee\u6a19\u3092\u660e\u78ba\u306b\u3057\u3001\u76f8\u6027\u306e\u826f\u3044\u4f1a\u793e\u306b\u4f9d\u983c\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n

\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u5f37\u3044\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e\u306f\uff1f<\/h3>\n

\u682a\u5f0f\u4f1a\u793e\u5927\u4f38\u793e\u30c7\u30a3\u30e9\u30a4\u30c8\u306a\u3069\u3001\u9867\u5ba2\u76ee\u7dda\u3067\u306e\u6226\u7565\u7acb\u6848\u304b\u3089\u65bd\u7b56\u306e\u5b9f\u884c\u3001\u52b9\u679c\u691c\u8a3c\u307e\u3067\u3092\u4e00\u8cab\u3057\u3066\u884c\u3046\u4f1a\u793e\u304c\u9069\u3057\u3066\u3044\u307e\u3059\u3002\u5916\u90e8\u306e\u5c02\u9580\u5bb6\u8996\u70b9\u3067\u8ab2\u984c\u3092\u5206\u6790\u3057\u3001\u5177\u4f53\u7684\u306a\u89e3\u6c7a\u7b56\u3092\u63d0\u793a\u3067\u304d\u308b\u4f1a\u793e\u3092\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n

BPO\u696d\u754c\u5411\u3051\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306e\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u306f\uff1f<\/h3>\n

\u5c02\u9580\u77e5\u8b58\u3084\u5b9f\u7e3e\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\u306f\u3082\u3061\u308d\u3093\u3001\u81ea\u793e\u30c1\u30fc\u30e0\u3068\u306e\u76f8\u6027\u3084\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u80fd\u529b\u304c\u91cd\u8981\u3067\u3059\u3002\u4e38\u6295\u3052\u305b\u305a\u3001\u81ea\u793e\u3082\u5b9f\u884c\u306b\u30b3\u30df\u30c3\u30c8\u3067\u304d\u308b\u95a2\u4fc2\u6027\u3092\u7bc9\u3051\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30b3\u30f3\u30b5\u30eb\u3068\u5951\u7d04\u3059\u3079\u304d\u3067\u3059\u3002<\/p>\n

\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u4f01\u696d\u306e\u96c6\u5ba2\u652f\u63f4\u306b\u5b9f\u7e3e\u306e\u3042\u308b\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e\u306f\uff1f<\/h3>\n

\u4f01\u696d\u30fb\u5730\u57df\u306e\u9b45\u529b\u3092\u4f1d\u3048\u308b\u96c6\u5ba2\u652f\u63f4\u306b\u5f37\u3044\u682a\u5f0f\u4f1a\u793e\u30a2\u30c0\u30c1\u30d5\u30a1\u30af\u30c8\u30ea\u30fc\u3084\u3001Z\u4e16\u4ee3\u5411\u3051\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u7279\u5316\u3057\u305f\u682a\u5f0f\u4f1a\u793eFIZ\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002\u30bf\u30fc\u30b2\u30c3\u30c8\u5c64\u3092\u5206\u6790\u3057\u3001\u6700\u9069\u306a\u624b\u6cd5\u3067\u96c6\u5ba2\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"author":2,"featured_media":24157,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_metadesc":"BPO\u30fb\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u5f37\u3044\u30b3\u30f3\u30b5\u30eb\u4f1a\u793e5\u9078\u3092\u7d39\u4ecb\u3002\u696d\u754c\u7279\u6709\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u5b9f\u7e3e\u306e\u3042\u308b\u4f01\u696d\u3092\u53b3\u9078\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u5185\u5bb9\u3001\u8cbb\u7528\u76f8\u5834\u3001\u9078\u3073\u65b9\u307e\u3067\u5fb9\u5e95\u89e3\u8aac\u3002\u6226\u7565\u7acb\u6848\u304b\u3089\u5b9f\u884c\u652f\u63f4\u307e\u3067\u5bfe\u5fdc\u3067\u304d\u308b\u6700\u9069\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u3092\u898b\u3064\u3051\u307e\u3057\u3087\u3046\u3002","content-type":""},"tags":[],"bana_cat":[157],"class_list":["post-27050","column4","type-column4","status-publish","has-post-thumbnail","hentry","bana_cat-cs-marketing-outsorcing"],"acf":{"h2_1":0,"h2_2":0,"h2_3":0,"h2_4":0,"h2_5":0,"h2_end":0},"yoast_head":"\nBPO\u30fb\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u696d\u754c\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u5f37\u3044\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u4f1a\u793e5\u9078\u30102026\u5e74\u6700\u65b0\u3011 - 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